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Frequently Asked Questions - FAQ
Is It Possible to Use the Credit Card of an Acquaintance, Relative or Friend to Make a Deposit?
Deposits may be made exclusively by the account holder (along with the joint holder). FXCM cannot accept payment from third parties.
How Long Will It Take for a Deposit to be Posted to My Trading Account?
Deposits will be posted within 24 hours on banking days. Debit cards without verification codes require approximately two banking days.
How Secure Are Credit Card Deposits?
All payment information is transmitted using patented encryption technology and is protected with the safest protocol system currently available.
What Is the Maximum Amount That I Can Deposit into My Trading Account Using a Credit Card?
The maximum deposit amount using a credit card is 10,000 units per calendar month of the currency in which the deposit was made. (The maximum deposit in Japanese yen is JPY 1,000,000.) To avoid unnecessary exchange fees, we recommend making the deposit in the currency in which the FXCM trading account is denominated.
What Is the Minimum Deposit Amount with a Credit Card?
Keeping in mind the minimum opening balance, the minimum amount for subsequent deposits is 100 units of the currency in which the deposit is made. (The minimum deposit in Japanese yen is JPY 10,000.)
What Currencies Can a Credit Card Deposit Be Made In?
Credit card deposits into trading accounts via FXCM London can be made in any available account currency.
Can I Make a Deposit into My Trading Account Using a Diner’s Card, Maestro or American Express Card?
FXCM can only accept payments with Visa or MasterCard.
When Will I Get Confirmation of the Credit Card Transaction?
Once you have initiated your deposit with a credit card, you will automatically receive a confirmation message via e-mail, confirming your credit card transaction.




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